Heated Carpet and Upholstery Extractor
Heated Carpet and Upholstery Extractor - SM18H is backordered and will ship as soon as it is back in stock.
This professional-grade heated carpet and upholstery extractor combines powerful cleaning performance with exceptional portability, making it an excellent choice for detailers, janitorial professionals, carpet cleaners, and facility maintenance teams. Designed to tackle everything from carpet and upholstery cleaning to vehicle interiors, mattresses, and spot cleaning applications, it delivers the versatility needed for a wide range of residential and commercial cleaning tasks.
RETURNS & WARRANTY
RETURNS & WARRANTY
Returns:
30-day Money Back Guarantee (Free return for quality issues or shipping damages within 30 days after delivery)
Manufacturer Warranty:
- 2 Year Warranty
- Free replacement of non-wearable parts for more than 1 year.
Manufacturer's 2-Year Warranty Policy:
1. Warranty Period: This warranty is valid for a period of 2 years from the date of delivery. The warranty starts from the original date of delivery and covers any defects in materials and workmanship.
2. Coverage: During the warranty period, the manufacturer will repair or replace, at its discretion, the non-wearable part or component that proves to be defective in materials or workmanship under normal use and maintenance. This warranty applies to the main machine and its components, excluding consumables and parts subject to wear and tear.
3. Conditions and Limitations:
- This warranty is applicable to the original purchaser of the product and is non-transferable.
- The warranty does not cover damages resulting from accidents, misuse, abuse, neglect, unauthorized modifications, or any other actions that are beyond normal use.
- The warranty is void if the product is not used in accordance with the manufacturer's instructions or if non-authorized parts or accessories are used.
- Routine maintenance, cleaning, and replacements of consumable parts (e.g., brushes, pads, squeegees) are not covered under this warranty.
- The warranty does not cover damage resulting from acts of nature, such as floods, fires, earthquakes, or other similar events.
4. Warranty Claims: In the event of a warranty claim, the purchaser must contact the manufacturer by sending email to support@sanitmax.com. Proof of purchase and details about the issue must be provided to process the warranty claim.
5. Repair and Replacement: If a defect covered by this warranty is identified, the manufacturer will, at its discretion, repair or replace the faulty part or component free of charge. The manufacturer will cover the cost of labor and parts required for the repair or replacement.
6. Shipping and Transportation: Any costs associated with transporting the product to and from the manufacturer or authorized service center for warranty service are the responsibility of the manufacturer.
7. Limitation of Liability: The manufacturer's liability under this warranty is limited to the repair or replacement of defective parts or components. The manufacturer is not responsible for any indirect, incidental, or consequential damages.
8. Governing Law: This warranty is governed by the laws of the jurisdiction in which the product was purchased.
9. Contact Information: For warranty claims, inquiries, or assistance, please contact support@sanitmax.com.
10. Updates and Modifications: The manufacturer reserves the right to update or modify this warranty policy without prior notice.
Note: It's essential to retain proof of purchase, such as a sales receipt or invoice, to qualify for warranty service. We also may ask for pictures or videos to verify the defective, please have it ready.
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149° Heat
It’s simple: heat softens what cold water hardens. This cycle gently loosens stubborn stains like grease and coffee at the fiber level, allowing your detergent to clean more effectively. The result is a deeper clean for the things that need it most.
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Pro Results
Heated extraction cleaning doesn’t just clean surfaces—it revives them. By deeply removing dirt from high-traffic areas, it helps carpets and upholstery look and feel well-cared-for, reflecting well on any professional environment.
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Easy to Use
Maneuverability matters when cleaning—that’s why its compact size and light weight are so useful. You can easily guide it around furniture and into corners without strain.
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Fast Drying
It’s built to leave things drier. The strong suction pulls out more moisture during cleaning, which means fabrics air-dry faster. In a busy home or workplace, that leads to less downtime and more convenience.
Great for Auto Detailing
What types of surfaces and materials can it clean?
What types of surfaces and materials can it clean?
The SM18H is designed for professional carpet, rug, upholstery, and auto-interior cleaning. It performs extremely well on residential carpet, commercial carpet tiles, fabric furniture, mattresses, vehicle seats, and floor mats.
For delicate fabrics like silk or specialty upholstery, always test your solution in an inconspicuous area first.
Can the SM18H be used for auto detailing and tight spaces?
Can the SM18H be used for auto detailing and tight spaces?
Yes — the compact design and strong suction make it excellent for auto detailing, including seats, carpets, floor mats, and interior fabric panels.
When paired with a handheld upholstery tool, it is easy to maneuver in tight spaces such as around consoles or between seats.
Does the machine come with all hoses and tools needed to start cleaning?
Does the machine come with all hoses and tools needed to start cleaning?
Yes. The unit is supplied with a 15 ft suction hose and a 4" detailing hand tool, along with power cords and user documentation. You can add additional tools or longer hoses if your workflow requires them.
How long does it take for carpets and upholstery to dry after using the SM18H?
How long does it take for carpets and upholstery to dry after using the SM18H?
Dry times typically range from 1–4 hours depending on carpet thickness, humidity, airflow, and whether you pre-agitated the fibers.
Because the SM18H has strong vacuum recovery, it removes a high percentage of moisture, allowing faster dry times than many traditional extractors. Using air movers can speed it up even more.
How hot does the water get when using the heater?
How hot does the water get when using the heater?
The built-in heater can raise solution temperature up to approximately 149°F under normal operating conditions, which helps loosen oils, spots, and stubborn soil for more effective cleaning.
How long can I clean before needing to refill or empty the tanks?
How long can I clean before needing to refill or empty the tanks?
With a 4.8-gallon clean water tank and 5.3-gallon dirty water tank, most users can clean an entire room, multiple upholstery pieces, or several vehicle interiors before refilling.
Run time depends on your spray rate, but most contractors refill every 20–40 minutes during continuous carpet cleaning.
Can I run the heater and vacuum on the same circuit?
Can I run the heater and vacuum on the same circuit?
The SM18H uses dual power cords to separate the heater and vacuum circuits. For best performance and to avoid tripping breakers, each cord should be plugged into a separate 15 amp circuit.
Is this machine appropriate for professional and daily use?
Is this machine appropriate for professional and daily use?
Yes. The SM18H is built for professional use with a robust heater, 3-stage vacuum motor, and durable dual-tank body. With proper care and routine maintenance, it is well-suited for daily use in commercial and residential accounts.
How portable is the SM18H in real-world use?
How portable is the SM18H in real-world use?
At approximately 62 lbs with a compact footprint, the SM18H is designed to be moved by a single operator. The size and weight make it manageable for transport in most service vehicles and for use in multi-level buildings.
How difficult is maintenance on the SM18H?
How difficult is maintenance on the SM18H?
Maintenance is straightforward and contractor-friendly. After each job:
- Flush fresh water through the system
- Rinse and empty the recovery tank
- Clean lint screens and filters
- Check the quick-connects for debris
Performing these simple steps ensures strong suction, longer pump life, and reliable heat performance.
| Please note: |
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| Every SM18H unit is factory-tested with clean water to ensure top performance before shipping. A small amount of moisture or green liquid may be present upon arrival—this is normal. The green tint is anti-freeze solution added to protect internal components during transit and cold storage. Your unit is brand new, clean, and ready to use after a quick rinse or initial operation. |
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