Automatic discounts will automatically apply once an item is added to your cart. For other discounts, enter your promo code during checkout in the "Discount Code" box. The discount will be applied before you complete your purchase.

If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Just contact us as at info@smart-cleaning-solutions.com as soon as possible.

Yes! If you prefer to order by phone, give us a call at 800-601-1645 and a team member will assist you with your purchase.

Yes! You’ll receive an email confirmation with your invoice. You can also request a copy anytime by contacting us at 800-601-1645 or by email at info@smart-cleaning-solutions.com.

This could be due to incorrect information or a card issue. Double-check your details or try another payment method. If the problem continues, contact your bank or give us a call at 800-601-1645 for help.

Orders received before 1pm EST will typically ship same day. Orders received after will be shipped out on the following business day. Once your order is shipped you will receive a shipping confirmation email with a tracking number.

Every fulfilled order includes a tracking number for you to check the status of your shipment. If you are having trouble tracking your package, email info@smart-cleaning-solutions.com and we will send you your tracking number to keep you updated with your order's shipping progress.

Track your package using the tracking options provided by our carriers.

FedEx
UPS
USPS
Daylight Transport
Estes
R+L Carriers
SAIA
Dayton Freight
Triple B Forwarders
Hollywood Delivery Service

Contact us right away at info@smart-cleaning-solutions.com or 800-601-1645. We’ll make it right as quickly as possible.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Returns are accepted within 30 days of purchase. Items must be unused and in original condition. Some exclusions apply. For more information, check out our Return Policy

Once we receive and inspect your return, refunds are typically processed within 5–10 business days.

Please contact a member of our team support at info@smart-cleaning-solutions.com or 800-601-1645. We’ll guide you through the process.

We are headquartered in Battle Creek, MI where our main office oversees operations, customer support, and product innovation.

We also ship from multiple warehouse facilities to ensure fast, reliable shipping across North America, including:

San Diego, CA

Minneapolis, MN

Spartanburg, SC

Atchison, KS

Lindale, TX

New products are typically launched throughout the year. Sign up for our newsletter or follow us on social media to stay in the loop!

We offer seasonal promotions and exclusive deals—especially around major holidays. Keep an eye on our website and sign up for emails so you don’t miss out.

We’re always looking for talented individuals! Check our Career Page for current job openings.